The Avengers DVD Set 5 (Series 6) from Optimum

jaz · Post by **jaz** » Mon Aug 15, 2011 4:17 pm

Cybernowt wrote:On Fri Mar 11, 2011

jaz wrote:I've just heard from Optimum that Legacy of Death has been fixed - expect an announcement soon.

Some quiet negotiations behind the scenes can make a difference with some companies...
Soon?! How quiet do we have to be for a wait of less than 5 months?!

It's probably best if you email Optimum direct for an answer to this one

Cybernowt · Post by **Cybernowt** » Mon Aug 15, 2011 8:24 pm

I know I've made the odd niggle about the dvds now and again.. but on the whole I'd like to say thank you for your part in producing these to such a high standard (and to the rest of the Optimum team too).

May I ask? Are you involved in the alleged production of a book of the 'Diana' comic strips to appear later in the year?

If it does appear, it will be top of my christmas present list this year.

MRotten · Post by **MRotten** » Thu Aug 18, 2011 8:47 am

jaz wrote:
Cybernowt wrote:On Fri Mar 11, 2011

jaz wrote:I've just heard from Optimum that Legacy of Death has been fixed - expect an announcement soon.

Some quiet negotiations behind the scenes can make a difference with some companies...
Soon?! How quiet do we have to be for a wait of less than 5 months?!
It's probably best if you email Optimum direct for an answer to this one

What is the email address for Optimum? I sent discs for replacement back in May and still haven't received the corrected discs.

darren · Post by **darren** » Thu Aug 18, 2011 10:08 am

MRotten wrote:
jaz wrote:
Cybernowt wrote:On Fri Mar 11, 2011
Soon?! How quiet do we have to be for a wait of less than 5 months?!
It's probably best if you email Optimum direct for an answer to this one
What is the email address for Optimum? I sent discs for replacement back in May and still haven't received the corrected discs.

You and me both. I'm awaiting series 5 and series 6 to reach me. I've emailed but heard nothing yet (that was two weeks ago). I've had replies in the past though. It's probably the usual of they've had a very large number of returns and are slowly working their way through.

You could try: [email protected] or [email protected]

Whilst I still appreciate that Optimum have done these replacement continuously, the speed of sending out leaves a lot to be desired.

Frankymole · Post by **Frankymole** » Sun Aug 28, 2011 6:41 pm

Has anyone emailed Optimum and had a response? Especially as to the "Legacy of Death" replacement?

darren · Post by **darren** » Sun Aug 28, 2011 8:06 pm

Frankymole wrote:Has anyone emailed Optimum and had a response? Especially as to the "Legacy of Death" replacement?

With previous replacements, I've had responses but I've heard nothing this time in relation to where on earth my series 5 and 6 discs are - I'm sort of half heartedly/optimistically hoping that they're delaying sending me them until they throw in a Legacy of Death disc which I didn't send back.... hey I can dream).

MRotten · Post by **MRotten** » Mon Aug 29, 2011 12:35 pm

Frankymole wrote:Has anyone emailed Optimum and had a response? Especially as to the "Legacy of Death" replacement?

They're sending out my replacement discs shortly, that's the message I received.

Cybernowt · Post by **Cybernowt** » Tue Aug 30, 2011 4:42 pm

MRotten wrote:They're sending out my replacement discs shortly, that's the message I received.

I suppose if they post a load in one go it saves on petrol, with only one trip to the PO!

darren · Post by **darren** » Thu Sep 22, 2011 5:28 pm

Darren wrote:
Frankymole wrote:Has anyone emailed Optimum and had a response? Especially as to the "Legacy of Death" replacement?
With previous replacements, I've had responses but I've heard nothing this time in relation to where on earth my series 5 and 6 discs are - I'm sort of half heartedly/optimistically hoping that they're delaying sending me them until they throw in a Legacy of Death disc which I didn't send back.... hey I can dream).

I shot another email off earlier in the week, and after getting no response, was very happy to arrive home from work today with my series 5 and series 6, disc 1 replacements waiting for me.

Now only an announcement about Legacy of Death waiting.

Frankymole · Post by **Frankymole** » Thu Sep 22, 2011 10:49 pm

Darren wrote:Now only an announcement about Legacy of Death waiting.

There hasn't been an announcement, but a trusted poster on the Dr Who forum has received a fixed "Legacy of Death" disk today. It took 2 months from sending off, and a couple of weeks after a "we're sending it tomorrow" response to a chaser email...

What's the current email address, and the postal address to send for replacements? I might send off my series 6 disks next week.