The Avengers International Fan Forum

I see. You're right of course......will see what happens.

Well, I heard nothing for a week, so I e-mailed again.....and I got a reply!!
I've been asked to send my faulty disk to the usual address. I'll let you know when I get a replacement.

Mr S wrote:Well, I heard nothing for a week, so I e-mailed again.....and I got a reply!!
I've been asked to send my faulty disk to the usual address. I'll let you know when I get a replacement.

I have tried on a number of occasions to get a reply from Optimum/Studio Canal regarding Disc 5 (Legacy of Death). I had sent e-mails to the Optimum e-mail addresses and also last autumn to the Studio Canal e-mail address. Sadly no replies were received.

Following a number of recent posts on the subject in this thread saying they had got a reply or replacement disc, I decided to have another go. I sent e-mails again to the Optimum addresses and the Studio Canal address. I did get an out of office reply from "Tom Austin", but to my amazment I received an e-mail today from Studio Canal who apologised for not replying earlier and informed me that a replacement disc had been sent to me. The Disc arrived this morning, and is indeed a V2 corrected disc and plays fine.

All a little long winded, but happily I eventually got the corrected disc.

Tara46 wrote:

Mr S wrote:Well, I heard nothing for a week, so I e-mailed again.....and I got a reply!!
I've been asked to send my faulty disk to the usual address. I'll let you know when I get a replacement.

I have tried on a number of occasions to get a reply from Optimum/Studio Canal regarding Disc 5 (Legacy of Death). I had sent e-mails to the Optimum e-mail addresses and also last autumn to the Studio Canal e-mail address. Sadly no replies were received.

Following a number of recent posts on the subject in this thread saying they had got a reply or replacement disc, I decided to have another go. I sent e-mails again to the Optimum addresses and the Studio Canal address. I did get an out of office reply from "Tom Austin", but to my amazment I received an e-mail today from Studio Canal who apologised for not replying earlier and informed me that a replacement disc had been sent to me. The Disc arrived this morning, and is indeed a V2 corrected disc and plays fine.

All a little long winded, but happily I eventually got the corrected disc.

Can you say which email address was useful please?

Cybernowt wrote:

Tara46 wrote:

Mr S wrote:Well, I heard nothing for a week, so I e-mailed again.....and I got a reply!!
I've been asked to send my faulty disk to the usual address. I'll let you know when I get a replacement.

I have tried on a number of occasions to get a reply from Optimum/Studio Canal regarding Disc 5 (Legacy of Death). I had sent e-mails to the Optimum e-mail addresses and also last autumn to the Studio Canal e-mail address. Sadly no replies were received.

Following a number of recent posts on the subject in this thread saying they had got a reply or replacement disc, I decided to have another go. I sent e-mails again to the Optimum addresses and the Studio Canal address. I did get an out of office reply from "Tom Austin", but to my amazment I received an e-mail today from Studio Canal who apologised for not replying earlier and informed me that a replacement disc had been sent to me. The Disc arrived this morning, and is indeed a V2 corrected disc and plays fine.

All a little long winded, but happily I eventually got the corrected disc.

Can you say which email address was useful please?

The e-mail response came from [email protected]

Hope it helps

Sent my disc on Friday, and I got my replacement today (Tuesday). So anyone with a flashing Legacy Of Death needs to e-mail Studio Canal and send in their discs.

Just received my corrected Legacy of death, so I'm fairly sure I've got a full house now! Was it just the 2 episodes in series 6 that had to be corrected (Forget me knot being the other.) Has anyone watched all 33 Tara episodes? Do the other 31 look fine Thanks, Rich.

Tara46 wrote:The e-mail response came from [email protected]

Hope it helps

Indeed it did. I received an email reply the next day asking me to return the disc 5.. I did so straight away and received the replacement by return post. Thank you very much! And well done Studio Canal too..

Ian

Cybernowt wrote:

Tara46 wrote:The e-mail response came from [email protected]

Hope it helps

Indeed it did. I received an email reply the next day asking me to return the disc 5.. I did so straight away and received the replacement by return post. Thank you very much! And well done Studio Canal too..

Ian

Glad it helped

cyberrich wrote:Just received my corrected Legacy of death, so I'm fairly sure I've got a full house now! Was it just the 2 episodes in series 6 that had to be corrected (Forget me knot being the other.) Has anyone watched all 33 Tara episodes? Do the other 31 look fine Thanks, Rich.

Earlier in this thread someone mentioned about My Wildest Dream having jarring colours.. though someone else pointed out that it was due to a one off director of photography. No-one else has brought it up so it looks like we're all fine and dandy now.

Three Cheers for all concerned with all these sets.